Privacy Policy

1. Who We Are

SoftWebLogic ("we," "us," or "our") is an AI integration consulting firm located at 1124 Westshore Dr, Ashtabula, OH 44004, United States. We operate the website at https://softweblogic.com.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or engage with our services.

2. Information We Collect

Information You Provide Directly

When you contact us through our website, we may collect:

• Your name
• Email address
• Phone number (if provided)
• Company name (if provided)
• The content of your message
• Your area of interest (as selected in the contact form)

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring URL
• Date and time of your visit

This information is collected through cookies and similar technologies. See Section 5 for more detail.

Information from Your Use of Interactive Features

Our website includes interactive tools such as an AI Readiness Quiz. Results from these tools may be stored locally in your browser (via localStorage) but are not transmitted to our servers unless you explicitly submit them.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries: Information submitted through our contact form is used to respond to your message and to assess whether our services may be relevant to your needs.
• To improve our website: Technical usage data helps us understand how visitors use our site and where we can improve the experience.
• To comply with legal obligations: We may retain certain information as required by applicable law.
• To protect our rights: We may use information to investigate and defend against legal claims or fraudulent activity.

We do not use your information to send unsolicited commercial emails or engage in direct marketing without your explicit consent.

4. Sharing Your Information

We do not sell your personal information. We do not share it with third parties for their own marketing purposes.

We may share your information with:

• Service providers: Third-party companies that help us operate our website (such as hosting providers or analytics platforms) may have access to technical usage data on our behalf. These providers are contractually required to handle data securely and only for the purposes we specify.
• Legal requirements: We may disclose information if required to do so by law, court order, or government authority, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

5. Cookies and Tracking Technologies

Our website uses cookies — small text files stored on your device — to remember your preferences and analyze how the site is used. We use the following types of cookies:

• Essential cookies: Required for the website to function properly. These cannot be disabled.
• Analytics cookies: Help us understand how visitors use our site. We use this data in aggregate form only.
• Preference cookies: Remember your choices (such as cookie consent settings) so you don't have to select them again on each visit.

You can control cookie preferences through the cookie consent banner on our website or through your browser settings. Note that disabling certain cookies may affect site functionality.

6. Data Retention

We retain personal information submitted through contact forms for as long as necessary to respond to your inquiry and for a reasonable period thereafter in case follow-up is needed. Contact form submissions are typically retained for up to 24 months, after which they are deleted or anonymized.

Technical usage data collected through analytics is retained in aggregate, anonymized form. Individually identifiable usage data is not retained beyond 26 months.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right to access: You may request a copy of the personal information we hold about you.
• Right to correction: You may request that we correct inaccurate information.
• Right to deletion: You may request that we delete your personal information, subject to certain legal obligations that may require us to retain it.
• Right to restrict processing: You may request that we limit how we use your information.
• Right to object: You may object to certain types of processing.
• Right to data portability: You may request that we provide your information in a portable format.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.

8. Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security.

9. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

SoftWebLogic
1124 Westshore Dr
Ashtabula, OH 44004
United States
Email: [email protected]
Phone: +1 609-332-1732